Hannes Edström

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Latest activity by Hannes Edström
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    Hannes Edström commented,

    Hi Anders, No, unfortunately we haven't made any progress with this. We use Jabra headphones, most via browser and some via phone. But it isn't working like we would like.

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    Hannes Edström commented,

    +1 Here as well. When i checked our % of completed calls, almost half of the abandoned calls are during IVR. Just not acceptable.

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    Hannes Edström created a post,

    Jabra compability

    Hi!   We are about to launch into zendesk talk, we use Jabra headphones. We plan to to take the calls via Browser. Our Jabra re-seller tells me that zendesk isnt compatible with Jabra, so several f...