Madhavan Buddha
Senior Manager -Global Commercial Operations at Pfizer
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Activity overview
Latest activity by Madhavan Buddha-
Madhavan Buddha commented,
@Claudia -Thanks for the responses. It seems like the design is such that the end user has to click "Leave a message" every time we, as chat admins/agents, need to be able to realize their unresolv...
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Madhavan Buddha commented,
@ Mike- Please help us with the following issue: We are able to capture tickets only when Answerbot answers correctly i.e. only when the end user clicks "Yes, the article was helpful". But, we don'...
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Madhavan Buddha commented,
@Mike - Please help us with the following issue: We are able to capture tickets only when Answerbot answers correctly i.e. only when the end user clicks "Yes, the article was helpful". But, we don'...
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Madhavan Buddha created a post,
Answerbot resolutions vs unresolved
AnsweredWe are able to capture tickets only when Answerbot answers correctly i.e. only when the end user clicks "Yes, the article was helpful". But, we don't get any tickets if the user clicks "No, the art...
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Madhavan Buddha commented,
Please help us with the following issue: We are able to capture tickets only when Answerbot answers correctly i.e. only when the end user clicks "Yes, the article was helpful". But, we don't get an...
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Madhavan Buddha commented,
We are able to capture tickets only when Answerbot answers correctly i.e. only when the end user clicks "Yes, the article was helpful". But, we don't get any tickets if the user clicks "No, the art...