Trent Blakeley
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Activity overview
Latest activity by Trent Blakeley-
Trent Blakeley commented,
I am looking for a way to compare yesterdays ticket created data to Last Year same day (not date) to see the ticket difference daily.
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Trent Blakeley created a post,
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Trent Blakeley created a post,
Automated Query Export to Shared Drive in Explore
I would like to be able to schedule queries/reports to be exported to a shared drive on a hourly/daily basis. This will allow me to use Power BI or other analytic tools like Tableau to have dashbo...
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Trent Blakeley created a post,
Export Information in Wrong Columns
Just today I tried to export a query I've been using for a few months now and it was missing over half the data. I recreated the same report which gave me all the numbers I was looking for, but up...
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Trent Blakeley commented,
Hi Nicole, I apologize for the late response. In regards to your question a few weeks back I define productivity by time servicing a customer vs other things, like research, break, excess email/ch...
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Trent Blakeley commented,
I completely agree and find a necessity for creating productivity reports to see how productive and efficient an employee is.