Marco van Hellenberg Hubar
- Total activity 9
- Last activity
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Activity overview
Latest activity by Marco van Hellenberg Hubar-
Marco van Hellenberg Hubar commented,
Hi, Is there a way to restrict agents from merging accounts? Or even better, is there a way to restrict having multiple email addresses linked to one customer? Thanks, Marco
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Marco van Hellenberg Hubar commented,
We would like this feature as well. We are working with multiple Zendesk domains (1 per country we are active in) and have 1 tech team that supports all these different teams. So it is important th...
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Marco van Hellenberg Hubar commented,
Hi all, We are using the play mode quite extensively. Usually an agent uses it from the Home dashboard. However, the play-button disappears from the Home dashboard once an agent clicks on "YOU" or ...