Chris Cooke

Total activity

28
Last activity

January 27, 2020 14:01
Member since

June 05, 2019 16:10
Following

0 users
Followed by

0 users
Votes

18
Subscriptions

5

Activity overview

Latest activity by Chris Cooke

Chris Cooke commented, January 27, 2020 14:01
Like many Zendesk users/admins, I too find it frustrating that we're limited to 12 public views and 8 personal views. We currently require more view real-estate as our teams are needing to manage u...
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- Chris Cooke
- Created January 27, 2020 14:01
- 3 votes
Chris Cooke commented, August 28, 2019 13:38
Our agents have a signature in place on Support which is a hyperlinked image including name and contact details which directs to our website. I realize that markdown is not supported within side co...
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- Chris Cooke
- Created August 28, 2019 13:38
- 0 votes
Chris Cooke commented, August 21, 2019 18:48
I agree it would be incredibly useful to have simple colour options for agents responding to tickets. We repeat a lot of the same wording to some of our customers (payment issues online) and custom...
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- Chris Cooke
- Created August 21, 2019 18:48
- 1 vote
Chris Cooke commented, July 17, 2019 14:05
@Brett Hi Brett, so, if I understand you correctly, the widget will auto-translate the default language over to what is detected? How would one go about testing this? I changed my default browser l...
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- Chris Cooke
- Created July 17, 2019 14:05
- 0 votes
Chris Cooke commented, June 05, 2019 16:10
If I wanted to make all follower comments private, by default, would there be a trigger I should set up or automation?
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- Chris Cooke
- Created June 05, 2019 16:10
- 0 votes

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