Karen D Snyder
- Total activity 123
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Activity overview
Latest activity by Karen D Snyder-
Karen D Snyder commented,
Hi Bogdan, I am manipulating the HTML at runtime with $('.results-column .results-list .results-list-item a.results-list-item-link:contains("Forms")'), which does work when the results fit on one p...
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Karen D Snyder created a post,
Unified Search Results page does not show number of results when All is selected
AnsweredIs there a reason that when All is selected, the number of results is not shown, or is this a bug? It seems to be more helpful to the user to always show the number of results. I fetched the theme ...
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Karen D Snyder commented,
Is it possible for code in script.js to access the {{results}} and {{results_count}} objects? I am asking because we do not want to show articles with 'Forms' in the title in the search results, as...
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Karen D Snyder commented,
I was about to make a post requesting this feature when the list of similar posts showed me that this has already been requested! Here is my explanation for requesting this feature: What is the pro...
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Karen D Snyder commented,
Agreed, Guide administration and content creation is different from changing the Help Center code. Those tasks are done by different people.
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Karen D Snyder commented,
@Amit, You wrote that your Azure chat bot is currently embedded in a web portal using Microsoft Direct line channel. Is this a different Web portal than Zendesk? I'm asking because I am looking int...
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Karen D Snyder commented,
Ron, thanks for your answer; now I understand why you didn't have a problem when the observation of #webWidget started. I removed the widget code from script.js, and added code in document_head.hb...
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Karen D Snyder commented,
This article states that Article Suggestion Search searches through article titles and labels, but I believe that this needs to be updated. When I type Test in the Subject field of a form, 10 artic...
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Karen D Snyder commented,
My requirements were to hide Name, Email, and Subject, change Description explanation, hide Description label, and enlarge Description area. I had a problem with the above solution, because the fol...
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Karen D Snyder commented,
It's possible to require an attachment for a particular dropdown option, with a custom checkbox field and some jquery code. You can find my tip at https://support.zendesk.com/hc/en-us/community/pos...