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Sowmya Suravarapu

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Recent activity by Sowmya Suravarapu Recent activity Votes
  • What is the syntax for sending messages to the visitors? I'm following below syntax: ws.send(json.dumps(sendMessageQuery(chatMessage["channel"]["id"], chatbot_msg))) but it is throwing errors

  • I didn't get a response from that ticket so I posted my query here itself

  • Could you please create a ticket ASAP??   When I was trying to access the Chat Conversation API, I couldn't able to get the response and it is throwing an error as  { "errors": [ { "UUID": "2c4660a...

  • Hello Andrew, Good morning Here is the link: https://develop.zendesk.com/hc/en-us/articles/360001331787-Getting-started-with-the-Chat-Conversations-API Also I want to share few details with you lik...

  • Hello, I have been successfully completed the OAuth part and also received access_token. Now I am trying to access start agent session but I was unable to retrieve the web socket_url, session_id an...