Hello, I'd like to link the Ticket form with the Article in the Zendesk Guide.(ex. When you click "Submit a request" in the "What's the desktop?" article, then the pre-mapped "Basics Ticket Form" w...
Can I add to the reference by group, not by user?(Ex. email@example.com personal addition to the reference is possible.Can firstname.lastname@example.org group be added to reference?)