Unto
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Last activity
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Activity overview
Latest activity by Unto-
Unto commented,
What about conversations API?
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Unto commented,
How does this new product work with conversations API? how will 3rd party built bots work within this new flow? (from a quick test i've made ive seen answer bot is enabled by default)
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Unto commented,
Will structured messages work in mobile apps using the zendesk chat mobile SDK ? its a bit unclear. in the article you say these messages are not supported by zendesk mobile "app".
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Unto commented,
Hey Dan, What do you mean by "chatbot is an app"? our chatbot is built using "Conversations API" but im happy to hear more about app chatbots? is it something that can work together with the conve...
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Unto created a post,
Getting support ticket ID from conversations API
Hello all, On zendesk Chat there is a config that creates a "zendesk support" ticket for every new chat. Those tickets are created when the chat start and are also visible on the chat interface whe...
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Unto commented,
Hey Dean, Thanks for letting me know . I've tested this now and it seems like one of the use cases was fixed: - if i chat -> end chat -> navigate to a new page -> start a new convo ----> the con...
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Unto created a post,
Chat Metrics when have a Bot active
hey, Scenario: - we're automatically adding a "country" tag to each new conversation with a country code (for example "ca" for canada)- We have a department per language (so english department, fr...
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Unto commented,
Hey Dean, Still haven't heard back from you. is the fix going to go live any time soon?Thx,Udi
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Unto commented,
Web Widget
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Unto commented,
Hi Dean, Thanks for the quick resposne. Looking forward to hearing back from you.Do you have any estimates when this will be fixed? (are we talking days / weeks / months?)Udi.