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Srivastava, Anmol

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Latest activity by Srivastava, Anmol
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    Srivastava, Anmol commented,

    1. Community
    2. Insights Q&A
    3. Adding an attribute

    Hello Madison, JIRA Title is a field where we write the whole title of the JIRAs raised and I think it is Multi text line.  And as read in the Article shared by you https://support.zendesk.com/hc/e...

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    Srivastava, Anmol commented,

    1. Community
    2. Insights Q&A
    3. Adding an attribute

    Hello, We added a new field JIRA Title in Zendesk and it has been a week since we added that filed.  Still we are unable to get that attribute in reports.  Can you please help me with this? Here ar...

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    Srivastava, Anmol commented,

    1. Support
    2. ...
    3. Best practices and recipes
    4. Insights recipe: Time-over-time reporting

    Hello I created a report of Total Unsolved tickets for Brand Production and  Group Support.  In what metrics I took #open Tickets and in filters I have only put Ticket Brand and Ticket Group.    ...

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