Jay Espinoza
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Activity overview
Latest activity by Jay Espinoza-
Jay Espinoza commented,
Since you can see CC'd tickets on Agent Profile SO it's not a view condition But you can see Assigned tickets on Agent Profile too SO why do we have that as a view condition for tickets assigned? Y...
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Jay Espinoza commented,
The linked thread is specifically for your opinion about adding a CC view condition. Please go there and comment so we can get a CC view condtion added, it's only been requested by the communtiy si...
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Jay Espinoza commented,
It's pretty crazy there have been a lot of requests for the ability to View what you are CC'd on. I saw those dating back to 2014, 5 years ago!!! I want to be able to have a view that sees what ...