Jay Espinoza

1. Community
2. Feedback on Support
3. I should be able to create a view for the tickets I'm CC'd on

Since you can see CC'd tickets on Agent Profile SO it's not a view condition But you can see Assigned tickets on Agent Profile too SO why do we have that as a view condition for tickets assigned? Y...

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• Jay Espinoza
• Edited January 28, 2020 18:36
• 8 votes

1. Community
2. Feedback on Support
3. Community Discussion: How do you use Views?

The linked thread is specifically for your opinion about adding a CC view condition. Please go there and comment so we can get a CC view condtion added, it's only been requested by the communtiy si...

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• Jay Espinoza
• Edited January 28, 2020 18:20
• 1 vote

1. Community
2. Feedback on Support
3. Community Discussion: How do you use Views?

It's pretty crazy there have been a lot of requests for the ability to View what you are CC'd on.  I saw those dating back to 2014, 5 years ago!!!   I want to be able to have a view that sees what ...

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• Jay Espinoza
• Created May 08, 2019 20:47
• 2 votes