Stefan Jonsson
-
Total activity40
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes14
-
Subscriptions12
Activity overview
Latest activity by Stefan Jonsson-
Stefan Jonsson commented,
Greg - Community ManagerAny comments from Zendesk on this topic? We recently switched to the new Workspace and we're very disappointed that you cannot choose in which order things shall appear.
-
Stefan Jonsson commented,
Got an error message in Slack saying "The configuration for this integration is incomplete. Please contact your admin to resolve the issue."I managed to solve the issue by going through the install...
-
Stefan Jonsson created a post,
Add custom reminders to tickets
AnsweredI have tried to find a way for an agent to add a custom reminder on a ticket. Let's say I have a ticket that I want to follow up in, say, 2 hours or perhaps at 1 pm tomorrow. I would like to have a...
-
Stefan Jonsson commented,
Got this reply from Zendesk earlier (slightly edited to remove some account details):"In this case, I can see that you have a Talk Lite subscription enabled on your account. Because of this, you wi...
-
Stefan Jonsson commented,
Ricardo (Zendesk couldn't find you when I tried to "@" mention you, But our organization does not even use Talk (see image). So why do we get these, extremely annoying, error messages all the time?...
-
Stefan Jonsson commented,
Brett BowserAny updates on this matter? I see this whenever I bring my laptop home and work remotely. It's very annoying, especially since we do not use Talk at all.
-
Stefan Jonsson commented,
Brett Bowser Thanks for getting back to me. Since I would like to know before recovering, your first suggestions wouldn't work. But yes, we do have email forwarding, so I should be able to access ...
-
Stefan Jonsson commented,
Dear Zendesk, Is there a way to see the original email being sent?We have a case where I want to figure out all recipients of an email sent to our support. When I click on the suspended ticket I ca...
-
Stefan Jonsson commented,
Please add examples to this article. And add more related "deep dive" articles on the topics you touch, like how to create awesome conditions.
-
Stefan Jonsson commented,
@Devan. Ok, thanks for clarifying. Added my comments to an already existing request regarding this https://support.zendesk.com/hc/en-us/community/posts/360000993288-Comments-by-users-not-explicitly...