Josh Horwitz

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Latest activity by Josh Horwitz
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    Josh Horwitz commented,

    I have Support Essentials.  How do I allow my end-users to see their own tickets? Is there a way for them to see tickets from others in their organization? Thanks.  The instructions above in this d...

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    Josh Horwitz created a post,

    Getting started

    New customer. Using "Essentials" with a small audience of end-users who are part of a single organization.  1. I'd like to have all end-users submit via "Ticket Form".  I don't see the URL or the I...