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David Vassilakis

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Activity overview

Latest activity by David Vassilakis
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    David Vassilakis commented,

    Nicole, but previously you could click the ticket id and then go straight to the ticket from within the satisfaction reporting. How does adding a ticket id attribute allow you to click and go direc...

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    David Vassilakis commented,

    Previously I could see the Assignee name, the ticket number, satisfaction and the comment from the customer.Not only that I could even click on the ticket number to view the tickets where the ratin...

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    David Vassilakis commented,

    Zendesk explore IMO is a complete and utter failure.Viewing the satisfaction comments previously was only 3 clicks away and was included in your existing Zendesk plan pricing.Now to view them you h...