Jay Lee
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Activity overview
Latest activity by Jay Lee-
Jay Lee created a post,
Feature Request - Ability to filter on Guide by "excluding" certain labels/parameters
Currently you can apply filters on Guide to show articles by labels, view permissions, authors, status, etc. I would like to also have the ability to filter on Guide by EXCLUDING by those paramet...
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Jay Lee commented,
I also support all of the suggestions in this thread.
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Jay Lee commented,
Is there any way to: Prevent the creation of new Labels by users? Add a list of clickable Label options on the Article Settings?
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Jay Lee commented,
I'd also throw in the reverse scenario, from the ticket view I should be able to easily see in the KC App or App panel somewhere if a KCS article has been created from this ticket. I know that you...
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Jay Lee commented,
Looking for information on creating different language versions of a template. I have a template and created 4 different language versions of it in the same way you create different language versi...