Jay Lee
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Total activity78
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Last activity
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Member since
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Following0 users
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Votes24
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Activity overview
Latest activity by Jay Lee-
Jay Lee commented,
I second this request
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Jay Lee commented,
Hey Devan - Community Manager thanks for the response. To clarify, I did see that it's 50 max labels on each article, but I'm asking more in regards to if there are limits on the total number of l...
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Jay Lee commented,
What is the difference between: "Total number of labels per article (Guide Professional and Enterprise)" and "Total number labels used for search on an article (Guide Professional and Enterprise)" ...
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Jay Lee commented,
Is there any limit on the total number of labels you can have created in your Zendesk Guide?
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Jay Lee commented,
Hi Katie Dougherty I do have an example that came up today, but I think I'd prefer to work on a ticket if you don't mind.
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Jay Lee commented,
Hello, I've noticed that sometimes when I'm looking at the revisions history of an article, instead of showing the particular words/lines that were edited, it will just show the entire section that...
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Jay Lee commented,
Yes, I definitely agree with this suggestion of adding some sort of link management features. Or even as suggested a way to search for links through an Article ID filter option. Also, 1-to-1 redi...
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Jay Lee commented,
Robyn Casanova if you know what the misspelled label is already, you can Filter your search on Guide by Label. Type in the incorrect label you're looking for. That will bring up all the articles ...
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Jay Lee commented,
The "Find a Phrase" search using double quotes to search an exact phrase does not work for us. When our users use double quotes to search a phrase: (1) They get results with the word "quote" in it...
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Jay Lee commented,
HI Pedro. No, to clarify, I was surprised that anyone (including author/guide admin) could see an article on Help center (frontend), that had never been published. I realize now that it is basica...