Sondra Halperin
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Total activity70
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Last activity
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Member since
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Following1 user
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Followed by0 users
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Votes45
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Activity overview
Latest activity by Sondra Halperin-
Sondra Halperin commented,
I agree. It seems like this should be baked into Explore.
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Sondra Halperin commented,
Thanks! That worked great.
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Sondra Halperin commented,
Sushant Awalekar is there no other way to do it than JQuery with V2?
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Sondra Halperin commented,
I agree, this would be a useful feature. I'm trying to stop processing if an email comes in through an unmonitored email address.
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Sondra Halperin commented,
We use google login. With iOS update 14.2, when I tried to log in to our KB with google login, it kept going in circles, bringing me back to the login page. I hadn't made any changes, but this solu...
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Sondra Halperin commented,
I find the current sound disruptive. With my earbuds in it startles me and feels like I'm damaging my ears. I'd love to be able to change it to something more soothing. This is something Zendesk wi...
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Sondra Halperin commented,
Greg, this seems like something that could be done through the API. Or, instead of deleting the field, change the name of the field.
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Sondra Halperin commented,
A reasonable feature request that's been sitting around for over 5 years implies that it's not a trivial implementation or ZD has more important features to work on. There's are endpoints that can ...
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Sondra Halperin commented,
If you want to search/view KB articles inside Zendesk, Knowledge Capture is a great little app. It lets you get a quick view - or see the entire article - and then grab a link for your reply. Also ...
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Sondra Halperin commented,
You can hide the ticket fields with this handy app: https://www.zendesk.com/apps/support/hide-ticket-fields/