Sondra Halperin

Total activity

76
Last activity

July 21, 2021 22:14
Member since

March 07, 2019 20:12
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1 user
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Votes

45
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15

Activity overview

Latest activity by Sondra Halperin

Sondra Halperin commented, July 21, 2021 22:14
Yaro The JSON returned from this call has the field value ids, so I guess you can get them from the API. Values are listed under custom_field_options. https://<your instance>.zendesk.com/api/v2/tic...
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- Sondra Halperin
- Created July 21, 2021 22:14
- 0 votes
Sondra Halperin commented, June 22, 2021 22:13
Export and share the data? The data is already in the system, why am I exporting data to an excel sheet and then sharing that with another Sell user? I want my coworker to be able to use my smart l...
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- Sondra Halperin
- Edited June 22, 2021 22:24
- 0 votes
Sondra Halperin commented, May 06, 2021 00:15
I love Knowledge Capture!!
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- Sondra Halperin
- Created May 06, 2021 00:15
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Sondra Halperin commented, March 27, 2021 21:26
I agree. It seems like this should be baked into Explore.
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- Sondra Halperin
- Created March 27, 2021 21:26
- 0 votes
Sondra Halperin commented, March 12, 2021 19:46
Thanks! That worked great.
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- Sondra Halperin
- Created March 12, 2021 19:46
- 0 votes
Sondra Halperin commented, March 10, 2021 19:56
Sushant Awalekar is there no other way to do it than JQuery with V2?
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- Sondra Halperin
- Created March 10, 2021 19:56
- 0 votes
Sondra Halperin commented, February 17, 2021 09:14
I agree, this would be a useful feature. I'm trying to stop processing if an email comes in through an unmonitored email address.
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- Sondra Halperin
- Created February 17, 2021 09:14
- 0 votes
Sondra Halperin commented, January 15, 2021 03:13
We use google login. With iOS update 14.2, when I tried to log in to our KB with google login, it kept going in circles, bringing me back to the login page. I hadn't made any changes, but this solu...
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- Sondra Halperin
- Created January 15, 2021 03:13
- 0 votes
Sondra Halperin commented, August 07, 2020 19:53
I find the current sound disruptive. With my earbuds in it startles me and feels like I'm damaging my ears. I'd love to be able to change it to something more soothing. This is something Zendesk wi...
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- Sondra Halperin
- Edited August 07, 2020 19:55
- 0 votes
Sondra Halperin commented, July 27, 2020 22:43
Greg, this seems like something that could be done through the API. Or, instead of deleting the field, change the name of the field.
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- Sondra Halperin
- Edited July 27, 2020 22:44
- 1 vote