
Dane K
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Latest activity by Dane K-
Dane K commented,
I'll just add my voice to the chorus of others asking for the granular permission. As we have external vendors who manage our call centers, we don't want those same TL's and Supervisors agents to h...
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Dane K commented,
Try doing it for 450 agents. There must be an API or Bulk way of achieving mass Agent updates. Word of caution for any other Enterprise admins out there looking at this as a solution.
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Dane K commented,
Hi Oscar, Your link is no longer valid, and this is a Pinned post in your Community. Are you still gathering feedback and doing interviews, or is this a stale thread?