Dane K
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Total activity73
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Last activity
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Member since
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Following0 users
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Votes55
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Activity overview
Latest activity by Dane K-
Dane K commented,
Just agreeing with all the comments and upvoting to get more traction. Totally want what Samantha's is asking too around Ticket form. Especially as it's a Standard Zendesk field. Also want custom ...
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Dane K commented,
LoL, yeah I was looking for a DM feature but couldn't find one so my hope was to at least get a public agreement of interest so I could ask my Zendesk CSM to send you my email and then it would hop...
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Dane K commented,
Bruce Bye We are currently trying to Sync Salesforce Accounts for our B2B customers across to Zendesk and are facing similar issues with hierarchical organization. Any way you'd be up to having a...
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Dane K commented,
Thanks, Now that the article is public and I can read what the request is, it isn't what I thought it was and isn't pertinent to my problem. At minimum I want alphabetical sorting on the 'Saved lis...
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Dane K commented,
Madison Davis I attempted to go upvote your Change sort order of Manage Articles UI to allow alphabetical order link but I'm getting oops You're not authorized to access this page
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Dane K commented,
I'll just add my voice to the chorus of others asking for the granular permission. As we have external vendors who manage our call centers, we don't want those same TL's and Supervisors agents to h...
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Dane K commented,
Hi Oscar, Your link is no longer valid, and this is a Pinned post in your Community. Are you still gathering feedback and doing interviews, or is this a stale thread?