Ayal Kellman

Total activity 131
Last activity August 06, 2020 10:53
Member since March 13, 2019 13:46

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Activity overview

Latest activity by Ayal Kellman

Ayal Kellman commented, August 06, 2020 10:53
+1 for this as well
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- Ayal Kellman
- Created August 06, 2020 10:53
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Ayal Kellman commented, July 16, 2020 12:52
Rob Stack - thanks but then I would have to report on them separately. At the moment, I can use "Ticket channel" to create a custom set of channels that are relevant for our account. If Google Pla...
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- Ayal Kellman
- Created July 16, 2020 12:52
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Ayal Kellman commented, July 15, 2020 06:38
lucia - thanks for following up! Indeed, it was never answered... Rob Stack - can you help here?
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- Ayal Kellman
- Created July 15, 2020 06:38
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Ayal Kellman commented, June 21, 2020 10:30
Hi Andrew Dietrich, I have a use case: Currently, when a user uses our SDK to create a ticket, we insert device and OS information into the text of the ticket in addition . This is not viewable t...
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- Ayal Kellman
- Created June 21, 2020 10:30
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Ayal Kellman commented, June 18, 2020 06:48
Hi Greg, Thanks! Is there a way to follow the request for native support for conditional fields? At the moment, we are using our own UI. Maybe there could be an API to call and receive the conditi...
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- Ayal Kellman
- Created June 18, 2020 06:48
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Ayal Kellman commented, June 17, 2020 10:16
+1 for this as well
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- Ayal Kellman
- Created June 17, 2020 10:16
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Ayal Kellman commented, June 16, 2020 08:41
+1 for me as well. Does anyone have a good workaround for displaying different footers for different languages?
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- Ayal Kellman
- Created June 16, 2020 08:41
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Ayal Kellman commented, June 10, 2020 05:24
Hi @Greg, Thanks for responding but I wasn't able to access the article. It says I'm not authorized... Can you help me understand why or send the content in a different way? Thanks
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- Ayal Kellman
- Created June 10, 2020 05:24
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Ayal Kellman commented, June 04, 2020 14:45
Yes - its working for us now as well and they provided a link for a post-mortem. https://support.zendesk.com/hc/en-us/articles/360048764794-Service-Incident-June-2nd-2020
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- Ayal Kellman
- Created June 04, 2020 14:45
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Ayal Kellman commented, May 31, 2020 06:48
Grace Paet Kurt Townsend- we are experiencing the same issue! Has anyone from Zendesk Support replied with a response?
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- Ayal Kellman
- Created May 31, 2020 06:48
- 2 votes