David Pritchard
-
Total activity8
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions3
Activity overview
Latest activity by David Pritchard-
David Pritchard commented,
Chris Bulin I have no option to enter that anywhere
-
David Pritchard commented,
I have two queries that calculate the difference between created tickets and solved tickets for Agents and End users. I want the background to change colour based on the result, for example: 10 ti...
-
David Pritchard created a post,
User and Organisation Exporting
I am stunned that Zendesk, with all it's abilities, does not offer the very basic function of exporting user and organisation data. I can export users separately and i can export organisations sepa...
-
David Pritchard commented,
Thank you, works perfectly. Is there any way I could get some text to appear when hovering over a field? So I have a few fields on a couple of tickets forms where it would be nice for the customer ...
-
David Pritchard created a post,
Auto populating custom fields
So I have created a custom field called introductions in order to provide some narrative to a customer on why they are filling out certain fields on a ticket form. The custom field is called introd...