Avatar

Wynne Walker

  • Total activity
    10
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    4

Activity overview

Latest activity by Wynne Walker
  • Avatar

    Wynne Walker commented,

    Jessie,  I found the problem, we added ticket forms and the hidden fields were not available on the form. Thanks!

  • Avatar

    Wynne Walker commented,

    This has been working for us for a long time and all of a sudden stopped working recently. Cant figure out why.

  • Avatar

    Wynne Walker commented,

    I deleted the ticket but its still drastically affecting our metrics. Is there any way to fix this?

  • Avatar

    Wynne Walker commented,

    Sorry but I dont follow.  When I discovered this issue, how would I have found which ticket was causing this? I tried to search for tickets by that date but was unsuccessful.

  • Avatar

    Wynne Walker commented,

    Jessie, How were you able to find the ticket? Thanks so much for the help!   Wynne

  • Avatar

    Wynne Walker created a post,

    reporting bug?

    | Hi there, I am having an issue with the reporting tab. Our first reply time has a spike on Jan. 4th for 848 hours and I cant figure out why!? Its throwing off our metrics and I need it fixed. I...