Clifton Hatfield

1. Support
2. ...
3. Email
4. What does the error "This email address is already used by..." mean?

This worked for me. I searched "People" and deleted the end-user account. Then, I was able to add the email.

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• Clifton Hatfield
• Created November 07, 2016 19:40
• 2 votes

1. Community
2. Support Q&A
3. Is there a way to keep Ticket replies strictly within Zendesk?

Any updates on this one. I'm seeing the same error when adding the {{ticket.url}} placeholder in the Settings > Tickets > CC email textThank you

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• Clifton Hatfield
• Created November 12, 2015 21:03
• 0 votes