Melody Quinn
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Total activity272
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes57
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Subscriptions124
Activity overview
Latest activity by Melody Quinn-
Melody Quinn commented,
Hello. We've had multiple end-users tell us they get an error page when trying to update their profile after they create an account. Some were able to update it after creating a post in the communi...
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Melody Quinn commented,
100% agree!!
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Melody Quinn commented,
Not sure if this helps, but it took us a little bit to get our help site the banner the way we wanted it. We add this to our css file: .communitytitle { position: left;color: #E9EEF2; font-family:...
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Melody Quinn created a post,
How can I add more space between Community title, author, follow button, voting buttons and the badges?
How can I add some space between the Community title, author, follow button, voting buttons, and the badges we have manually added on the community post page template?
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Melody Quinn commented,
Thank you Devan - Community Manager, I wasn't sure if the badges also showed up on help articles, or if it was exclusive to the community. Thank you, we will consider this as we are on the legacy ...
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Melody Quinn commented,
Jeremy Robinson Hello again! We would also like to have this type of badge to show up on the author of any help articles in the same way Zendesk does. Any ideas?
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Melody Quinn commented,
This is what we have
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Melody Quinn commented,
Hi Dan Cooper Thank you! We started with copenhagen and have edited the code. The version we are using is Templating API v1 (1.5.0). Our template code looks a bit different than our sandbox (API v2...
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Melody Quinn commented,
Anika Rani The wizard updated the checkbox in SF, but it didn't create the initial sync to ZD. All of the fields we had mapped to ZD were previously populated, so when we only selected the checkbox...
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Melody Quinn commented,
Dylan Douglas On the account in SF, we have created a "Zendesk Account" field and use that for both the Sync filtering AND field mapping. As soon as the checkbox is checked in Salesforce, it will ...