Melody Quinn

Total activity 186
Last activity April 06, 2020 16:58
Member since June 19, 2019 19:44

Following 0 users
Followed by 1 user
Votes 44
Subscriptions 81

Activity overview

Latest activity by Melody Quinn

Melody Quinn created a post, March 13, 2020 18:51
Using Box with ZenDesk as a document sharing solution
1. Community
2. Feedback on Zendesk Apps
We are looking for a solution in either ZenDesk Gather or Support that can house shared documents for client reference. Has anyone utilized Box or another integrated application, and what was your ...
- Melody Quinn
- Created March 13, 2020 18:51
- 1 follower
- 0 comments
- 0 votes
Melody Quinn commented, March 12, 2020 18:50
Thank You, Ryan, we will definitely give this a try!
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- Melody Quinn
- Created March 12, 2020 18:50
- 0 votes
Melody Quinn commented, March 10, 2020 16:35
We would also like this ability!
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- Melody Quinn
- Created March 10, 2020 16:35
- 0 votes
Melody Quinn created a post, March 09, 2020 14:25
How do I create the bell icon for signed in users notifications?
1. Community
2. Guide Q&A
We are wanting to show the bell icon when a signed-in user receives notifications like the one Zendesk uses. I cannot seem to find an actual setting for this. Does this require additional code, and...
- Melody Quinn
- Created March 09, 2020 14:25
- 5 followers
- 6 comments
- 0 votes
Melody Quinn commented, March 04, 2020 17:18
Thank you for the quick response, Brett!
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- Melody Quinn
- Created March 04, 2020 17:18
- 0 votes
Melody Quinn created a post, March 04, 2020 16:23
Floating an image to the left of a text block
Answered
1. Community
2. Guide Q&A
Is there a way to “float” an image to the left of a text block in an article without adding CSS and without allowing unsafe HTML in articles? We don’t want to allow unsafe HTML, but to be fair I d...
- Melody Quinn
- Created March 04, 2020 16:23
- 4 followers
- 6 comments
- 0 votes
Melody Quinn commented, January 30, 2020 16:36
We have attempted to configure Data Sync, but something with the sync is not working. Ticket view is set up and are able to create ZD tickets in SF. Newly created SF accounts are not creating a Z...
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- Melody Quinn
- Created January 30, 2020 16:36
- 0 votes
Melody Quinn commented, January 30, 2020 16:20
I am also looking for a way to structure our community page in a similar way as ZD does. Ian Lintner - I am a bit new to customizations and rely on other users to provide code. I am not following e...
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- Melody Quinn
- Created January 30, 2020 16:20
- 0 votes
Melody Quinn commented, January 23, 2020 15:19
We look forward to meeting Zendesk users and learning from their experience. We are new to Zendesk and have Guide up and running and are working to integrate Salesforce. We plan to move our softwar...
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- Melody Quinn
- Created January 23, 2020 15:19
- 1 vote
Melody Quinn commented, January 22, 2020 18:51
Thank you, Brett. I will read through the comments and look for user feedback that could help implement this.
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- Melody Quinn
- Created January 22, 2020 18:51
- 0 votes