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John Bjorge

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Latest activity by John Bjorge
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    John Bjorge created a post,

    Placeholder {{ticket.comments_formatted}} Not Rendering in Outlook

    I have setup an email notification based on this post: https://support.zendesk.com/hc/en-us/articles/203662116-Using-placeholders I've used the {{ticket.comments_formatted}} placeholder for over a ...

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    John Bjorge commented,

    Is {{ticket.comments_formatted} still supported across all clients? I'm experimenting with the exact same example trigger/placeholders. The above placeholder renders in Gmail but it is not renderin...