Jeremy Robinson
- Total activity 109
- Last activity
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Activity overview
Latest activity by Jeremy Robinson-
Jeremy Robinson commented,
Is there a way to hide this on the agent side for specific groups? They are successful in their processes at this time, and we are wanting to provide a negative article feedback form for continual ...
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Jeremy Robinson commented,
Thanks David! Glad to see that you were able to track down and rectify the culprits in a new deploy. I like the quick turnarounds that you (Zendesk collectively) have been providing on the EAP side...
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Jeremy Robinson commented,
Thanks Nicole! I appreciate you passing this feedback on to the Gather PM. I agree it could be a big detractor for larger/more active communities where it creates a lot of unwanted noise. Additiona...
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Jeremy Robinson commented,
I agree this would be very helpful, especially as we are beginning our Community started and working to build visibility and traction to our Community. Allowing us to default to auto-follow, with a...
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Jeremy Robinson commented,
Allen Hammond - We received that as well the second time we tried editing the settings, uninstalling/reinstalling in from the app marketplace got it back to the general 'API invalid format' respons...
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Jeremy Robinson commented,
David Gillespie just a heads up, this happened again with scheduled maintenance being planned (we currently have it planned for 11/4 and just notified our users through statuspage) and the Zendesk ...
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Jeremy Robinson commented,
Thanks Ryan Gilomen, that's definitely an option, and I'll keep playing around with items on my end to try and match the sleekness of the notifications capability Zendesk is using (to highlight pos...
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Jeremy Robinson created a post,
How can we implement the "Notifications" option in Guide to show recent activity on items followed, etc.?
As we continue to evolve our use and capability of our Zendesk instance, we are exploring the possibility of the Notifications option that we see on the Zendesk Help Center/Guide. We aren't seeing ...
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Jeremy Robinson created a post,
Integrate the Community Post counts (# of Posts/ # of followers) to be included on Section blocks
To facilitate our need to have an overall "Community" block on our Help Center side that dives into several different types of Community discussions, we use Section/SubSection blocks. We want to...
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Jeremy Robinson commented,
David Gillespie I have the same question as Annie Ashenfelter - Is there a way to test by a console command in the browser? Atlassian has a way to test their embeddable option if you use their code...