Jeremy Robinson
- Total activity 133
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Activity overview
Latest activity by Jeremy Robinson-
Jeremy Robinson commented,
Hi Lisa Sedlak this is achieved by some CSS styling, and some HTML in the header.hbs file. First, in the header.hbs file, I am providing a sample below that you can edit as needed between the heade...
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Jeremy Robinson commented,
While forum is a piece of what I do, we see 'Community' as our entire user base and presence online; whether they are looking for documentation, interacting with each other, viewing webinars, or su...
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Jeremy Robinson commented,
I wear many hats in my role, in Zendesk and outside of it. My "official" title is still Support Community Manager. Some of the things I do on the daily are:- Manage Zendesk Support portal for Agent...
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Jeremy Robinson commented,
Hi Cory Waddingham thanks for checking back. I haven't heard anything, but have sent the alert out again for everyone to take a deeper look. (I don't use multi-brand directly, which prevents me f...
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Jeremy Robinson commented,
Cory Waddingham thanks for clarifying. I am seeing if anyone else has seen this or has a good workaround for the issue you are seeing with multi-brands and SSO redirect links.
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Jeremy Robinson commented,
Alternatively, you can change the commented out code directly above it, to keep the headers there, and let the body remain untouched. <header class="page-header"> <!--- <h1>{{t 'search_resul...
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Jeremy Robinson commented,
Thanks Stefano Nguma. One thing that may cause it as IE can really be a stickler for closing tags on HTML is in your search_results.hbs code, you have: <div class="search-results"> <section c...
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Jeremy Robinson commented,
Rozlynn White thanks for clarifying and providing the screenshot. That appears to be something custom coded, as I do not have that when using the default Copenhagen theme. I attempted to go to yo...
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Jeremy Robinson commented,
Rozlynn White In your style.css file, you will want to locate the .article-votes and .article-vote styles. This will allow you to change the look and feel of the article vote section on articles. ...
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Jeremy Robinson commented,
Cory Waddingham You mentioned you have two brands, are you using Zendesk with multi-brand functionality? I suspect this is due to how the link is being passed through and handled by the browser set...