Jeremy Robinson
- Total activity 63
- Last activity
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Activity overview
Latest activity by Jeremy Robinson-
Jeremy Robinson commented,
Aaron - one last bit, that we did when we went through a user tag phase for our beta rollout of the community aspect in Zendesk was the bulk update with CSV for users, that way we didn't have to ma...
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Jeremy Robinson commented,
Thanks for clarifying, Aaron, totally makes sense. Since a Category pushes to a section by default and the articles within, if you make the articles visible to a User Segment (specific group that y...
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Jeremy Robinson commented,
Hey Aaron, what are you looking to restrict or limit visibility of? If it's articles or categories, that's a bit different I feel, whereas this topic was specific to using tag identification to det...
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Jeremy Robinson commented,
Hi Brett! Thanks, the link now works for me. I added my feedback there for a few different things that would be huge wins if able to be done with a customizable sign on modal. :)
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Jeremy Robinson commented,
I have 3 requests pertaining to this: 1. Would like an OOTB solution for modifying the sign on modal window for matching our business styles, fonts, etc. branding. 2. Would like the ability to allo...
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Jeremy Robinson commented,
I cannot access the feature request link mentioned at the top of this thread. The link it takes me to is https://support.zendesk.com/hc/en-us/community/posts/203439136-CSS-branding-not-applied-to-s...
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Jeremy Robinson commented,
Hi David, No worries, I hadn't tested this in a while and don't anticipate upcoming maintenance for at least the next few weeks. I'll give it a test in the near future, if there's issues, I will ...
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Jeremy Robinson commented,
@David Gillespie- Happy Monday! Just wanted to check in to see if there was any more progress or updates to share on this bug? Thanks again for everything during this EAP!
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Jeremy Robinson commented,
We would really like to use this as well, as our users may cross-share documents and other file types because we facilitate a lot of collaboration regardless of the business name someone may work f...
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Jeremy Robinson commented,
Hey all! Has anyone had any success with hiding a specific category based on user tags? I am looking to do something similar as we do a soft launch/beta of our Community roll out, and want to hide ...