Jared Allenbrand
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Activity overview
Latest activity by Jared Allenbrand-
Jared Allenbrand commented,
Shoot I missed this, I am looking for a way to create a query/report where it relates time spent with ticket tags vs ticket numbers. -Jared
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Jared Allenbrand commented,
Hi, I am trying to figure out how to do this also vis explorer. We have the time tracking app and we would like to relate if possible tags to time spent on tickets.
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Jared Allenbrand commented,
I am trying to find a way to relate time tracking to ticket tags. This way we can match agent efficiency, IE Time spent on specific subjects/tags. Does anyone have a way to do that?
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Jared Allenbrand commented,
I am trying to do that also, instead of generic time but finding out actual values using the time tracking app.