Paul Moran

Total activity

29
Last activity

July 29, 2021 10:01
Member since

February 17, 2014 10:57
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3
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14

Activity overview

Latest activity by Paul Moran

Paul Moran created a post, July 29, 2021 10:01
Global notification switch to stop all guide notifications temporarily
1. Community
2. Feedback on Guide
It would be nice to have a global notification switch to stop all notifications while major site content updates are being done. The deactivate helpcenter seems to be overkill in this situation as ...
- Paul Moran
- Created July 29, 2021 10:01
- 1 follower
- 0 comments
- 1 vote
Paul Moran commented, July 28, 2021 15:10
It would be nice to have a global notification switch to stop all notifications while site content updates are being done. The deactivate helpcenter seems to be overkill in this situation as we don...
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- Paul Moran
- Created July 28, 2021 15:10
- 0 votes
Paul Moran commented, June 16, 2021 11:40
The above code was very helpful! I've adapted it a little to piggyback off of the out-of-box Copenhagen templating so if there are more than 10 articles in a section, have the below code append to ...
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- Paul Moran
- Edited June 16, 2021 11:41
- 0 votes
Paul Moran created a post, May 31, 2021 10:06
authenticity_token doesn't work on host mapped helpcenter
1. Community
2. Feedback on Support
Unfortunately, the authenticityToken solution provided in the below article doesn't work if your helpcenter is host mapped. I get a 403 error message and support have confirmed that it's an issue. ...
- Paul Moran
- Created May 31, 2021 10:06
- 1 follower
- 0 comments
- 0 votes
Paul Moran commented, April 29, 2021 11:57
Thanks Dave, I gave it a try and it worked!
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- Paul Moran
- Created April 29, 2021 11:57
- 0 votes
Paul Moran commented, April 28, 2021 11:59
The "authenticity_token" mentioned in the comment above https://support.zendesk.com/hc/en-us/articles/203663836/comments/360000042747 doesn't work for me. The format of the csrf_token (which I was ...
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- Paul Moran
- Created April 28, 2021 11:59
- 0 votes
Paul Moran commented, April 22, 2021 11:24
Just to clarify. Can you update the an existing article body using the Translations api? I'm doing something similiar to the above, and I don't want to recreated new articles as that will throw off...
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- Paul Moran
- Created April 22, 2021 11:24
- 0 votes
Paul Moran commented, April 22, 2021 11:17
Can you update the body of the article using the Translations api? I don't see an example of it in the Translations documentation.
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- Paul Moran
- Created April 22, 2021 11:17
- 1 vote
Paul Moran commented, February 05, 2020 14:35
Chris Stock Thanks, that would work but it's also adding an superfluous 'event' as well as the 'pageview' to GA. I want to report on meaningful events, and this would clutter things up. For now, I'...
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- Paul Moran
- Created February 05, 2020 14:35
- 0 votes
Paul Moran commented, January 21, 2020 11:19
Hi Chris, we wanted to include this data in the hits report. If we did the above, we'd need a separate report for events which isn't ideal for us.
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- Paul Moran
- Created January 21, 2020 11:19
- 0 votes