Paul Moran

1. Support
2. ...
3. Best practices and recipes
4. Google Analytics and Help Center - Part 5: Capturing Help Center user data

Chris Stock Thanks, that would work but it's also adding an superfluous 'event' as well as the 'pageview' to GA. I want to report on meaningful events, and this would clutter things up. For now, I'...

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• Paul Moran
• Created February 05, 2020 14:35
• 0 votes

1. Support
2. ...
3. Best practices and recipes
4. Google Analytics and Help Center - Part 5: Capturing Help Center user data

Hi Chris, we wanted to include this data in the hits report. If we did the above, we'd need a separate report for events which isn't ideal for us.

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• Paul Moran
• Created January 21, 2020 11:19
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1. Support
2. ...
3. Best practices and recipes
4. Google Analytics and Help Center - Part 5: Capturing Help Center user data

@David Bastedo Yes, I found the same thing. @Taylor if you remove the custom code, it won't send the custom dimension to ga. That's because the custom dimension is being set after the 'send' 'pagev...

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• Paul Moran
• Created January 14, 2020 12:41
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1. Cross Product
2. ...
3. Setting up single sign-on
4. Enabling SAML single sign-on

I tried to use organization_id to associate a user with an organization. It didn't work, but using organization_ids does work. 

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• Paul Moran
• Created January 12, 2018 17:21
• 0 votes