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Daryll Holland

  • Total activity 15
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Activity overview

Latest activity by Daryll Holland
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    Daryll Holland commented,

    This isn't even an option for companies that do business in Europe. The redaction app and deleting closed tickets are not the answer. Please look at Manager gone ServiceDesk Plus if you need inspir...

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    Daryll Holland commented,

    Matt, you have summarised my thoughts entirely. No disrespect to others that have taken the initiative, but I don't want to pay for another app to fulfill these requirements. We pay a significant a...

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    Daryll Holland commented,

    Another 4 months has passed without reply. I'm going to plan on the principle that this will not be addressed.

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    Daryll Holland commented,

    Thanks Nicole, this issue is becoming more critical for us too. Could we please request an update? If possible an honest yes or no to whether this will be addressed properly in the next 6 months is...

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    Daryll Holland commented,

    Update, I had a stock reply from your legal team who 1) didn't actually read my email 2) directed me to the Zendesk GDPR FAQ. That was quite frustrating as you can imagine!

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    Daryll Holland commented,

    Hi there, I'm the Privacy Officer at my company. We're multinational, and it's not just a GDPR requirement. Retention is a principle in most developed countries that have data protection law (e.g. ...