
Ivy
I am a IT Generalist who accept challenges to help organisations, people to grow towards digital transformation and improve on user experiences in using systems.
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Last activity
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Activity overview
Latest activity by Ivy-
Ivy commented,
Hi , how can i activate the cc field in the request form? I have checked and enable the cc email fields, but still unable to see it in my request form Thanks
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Ivy commented,
Hi there! Can we create a customize status field and have the resolution time tracked by status? Can this be applicable to Zendesk Team Package?