Avatar

Tom

  • Total activity
    6
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    2
  • Subscriptions
    2

Activity overview

Latest activity by Tom
  • Avatar

    Tom created a post,

    Prevent Proactive Chat?

    Is there a ZenDesk functionality to disable Proactive chat from our Agents? We only want Reactive Chat. i.e. we want our Website users to be able initiate a Chat but we don't want our ZenDesk agent...

  • Avatar

    Tom commented,

    We would like to be able to limit access to the ZenDesk Dashboard for our Agents by IP address. It's good that it already can be done at an account level but we would like to be able to specify the...