Tiffany Green

Total activity 25
Last activity October 14, 2019 15:57
Member since July 23, 2019 14:42

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Activity overview

Latest activity by Tiffany Green

Tiffany Green created an article, October 14, 2019 15:57
Installing and using the Attachment Manager app
The Attachment Manager app is available in the Zendesk Marketplace, and allows you to work with and manage ticket attachments. It combines the former Attachment Library, Attachment Restriction, Att...
- Tiffany Green
- Edited October 15, 2019 00:37
- 1 follower
- 0 comments
- 0 votes
Tiffany Green commented, October 07, 2019 18:47
John Tieu The new app will be rolled out to the marketplace at the end of this week (it's deployed by our Australia staff, so it will be roughly Thursday evening in the US). Barring any issues, any...
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- Tiffany Green
- Created October 07, 2019 18:47
- 0 votes
Tiffany Green created an article, September 16, 2019 22:44
What happened to Attachment Library, Attachment Restrictions, Attachment Tagger (formerly Attachment Finder), and the Redact Attachments App?
Question What happened to Attachment Library, Attachment Restrictions, Attachment Tagger (formerly Attachment Finder), and the Redact Attachments Apps? Answer As part of upgrading the Zendesk Labs...
- Tiffany Green
- Edited September 17, 2019 13:48
- 1 follower
- 0 comments
- 0 votes
Tiffany Green created an article, August 30, 2019 20:46
Installing and using the Download Recordings app
The Download Recordings App allows you to download Talk recordings and access them offline anytime. Reference past calls, troubleshoot, and perform QA activities more easily, without having to sear...
- Tiffany Green
- Edited October 14, 2019 15:04
- 1 follower
- 0 comments
- 0 votes
Tiffany Green created an article, August 29, 2019 20:30
Installing and using the Response Builder app
The Response Builder app helps agents quickly generate URLs to insert into a ticket. It allows you to choose specific fields with the end user data from the Zendesk record, and use it to dynamicall...
- Tiffany Green
- Edited October 08, 2019 23:24
- 1 follower
- 0 comments
- 0 votes
Tiffany Green created an article, August 19, 2019 20:50
How do I upgrade the Tag Locker app from V1 to V2?
Question How do I upgrade the Tag Locker app from version 1 to version 2? Answer Download the V2 tag locker app from the Zendesk Marketplace. We created an app for Tag Locker V2 as there are sign...
- Tiffany Green
- Edited September 12, 2019 21:16
- 1 follower
- 0 comments
- 0 votes
Tiffany Green created an article, August 19, 2019 18:54
When I buy a Zendesk app that has a price per agent/month, how many agents will I be charged for?
Question When I buy a Zendesk app that has a price per agent/month, how many agents will I be charged for? Answer Some apps sold in the Marketplace are priced as per agent/month. These apps charg...
- Tiffany Green
- Edited September 11, 2019 12:39
- 1 follower
- 0 comments
- 0 votes
Tiffany Green commented, August 06, 2019 15:54
Thanks for the feedback Eckhard! I'll enter a ticket into our system to tighten up the design.
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- Tiffany Green
- Created August 06, 2019 15:54
- 1 vote
Tiffany Green commented, August 01, 2019 19:34
Hi! We've recently release the V2 version of Tag Locker. It's currently available for free and is fully supported by Zendesk developers. We'll also be introducing additional features at a later dat...
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- Tiffany Green
- Created August 01, 2019 19:34
- 1 vote
Tiffany Green commented, August 01, 2019 19:31
Official comment
Hi Nicole - Our team at Zendesk has recently released a v.2 of the Tag Locker app that is now fully supported by Zendesk developers. It's currently free, and it will be getting additional features...
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- Tiffany Green
- Created August 01, 2019 19:31
- 0 votes