Cameron Greenfield
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Activity overview
Latest activity by Cameron Greenfield-
Cameron Greenfield commented,
I'd agree that showing in UTC and putting that in front of customers doesn't lead to an ideal user experience.
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Cameron Greenfield commented,
Is there any plans for changing this in the future?
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Cameron Greenfield commented,
This would be so helpful for us.
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Cameron Greenfield commented,
I'd like to see this capability as well.
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Cameron Greenfield created a post,
Chat skills Routing - have option to not move chats to other departments
If using skills based routing of chats, I'd prefer to be able to disable the concept of having chats routed to any available agent if a certain time amount has been surpassed for the department the...