Cameron Greenfield

Total activity 21
Last activity January 03, 2020 15:27
Member since September 05, 2019 17:20

Following 0 users
Followed by 0 users
Votes 0
Subscriptions 13

Activity overview

Latest activity by Cameron Greenfield

Cameron Greenfield commented, January 03, 2020 15:26
+1 adding my vote for this
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- Cameron Greenfield
- Created January 03, 2020 15:26
- 0 votes
Cameron Greenfield commented, January 03, 2020 01:47
+1 I'll add our experience to that as well. This would be huge.
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- Cameron Greenfield
- Created January 03, 2020 01:47
- 1 vote
Cameron Greenfield commented, January 02, 2020 18:51
+1 as well
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- Cameron Greenfield
- Created January 02, 2020 18:51
- 0 votes
Cameron Greenfield commented, November 18, 2019 15:20
I'd agree that showing in UTC and putting that in front of customers doesn't lead to an ideal user experience.
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- Cameron Greenfield
- Created November 18, 2019 15:20
- 0 votes
Cameron Greenfield commented, November 18, 2019 15:15
Is there any plans for changing this in the future?
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- Cameron Greenfield
- Created November 18, 2019 15:15
- 0 votes
Cameron Greenfield commented, October 02, 2019 18:08
This would be so helpful for us.
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- Cameron Greenfield
- Created October 02, 2019 18:08
- 0 votes
Cameron Greenfield commented, September 09, 2019 14:41
I'd like to see this capability as well.
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- Cameron Greenfield
- Created September 09, 2019 14:41
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Cameron Greenfield created a post, September 05, 2019 17:24
Chat skills Routing - have option to not move chats to other departments
1. Community
2. Chat and Message - Product Feedback & Discussion
If using skills based routing of chats, I'd prefer to be able to disable the concept of having chats routed to any available agent if a certain time amount has been surpassed for the department the...
- Cameron Greenfield
- Created September 05, 2019 17:24
- 1 follower
- 0 comments
- 0 votes