Jason Wallis

1. Support
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3. User access and security
4. How can I combat spam submitted via web service?

Mine are now going into the "suspended tickets" status and folder.... isn't that problem solved?  By Zendesk - thanks Zendesk! Unless I'm mistaken I don't see how they're still sending the response...

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• Jason Wallis
• Created January 06, 2020 02:41
• 2 votes

1. Support
2. ...
3. User access and security
4. How can I combat spam submitted via web service?

All mine seem to have b​i​t​​​​​b​​​​​​​i​​​​​z​​​​​.​​​​​​​x​​​​y​​​​​z included in the text... so I can do something like this can someone help me figure out what action to take after that?  Is ...

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• Jason Wallis
• Edited January 05, 2020 10:38
• 0 votes

1. Support
2. ...
3. User access and security
4. How can I combat spam submitted via web service?

Since it sounds like they're all Instagram related- I was thinking of setting up a trigger that just finds the word Instagram mentioned in the ticket and stops any response and then marks it as spa...

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• Jason Wallis
• Edited January 05, 2020 10:22
• 0 votes