Renee S.

In my current role, I use data to continuously improve the customer experience. I also have a fairly deep background web strategy, tech comm, and support from past roles, and I like to dabble in UX, marketing, and product management.

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Latest activity by Renee S.
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    Renee S. commented,

    I'm an analytics practitioner and I'd like to be able to see (but not edit) custom fields and their values. Is this possible? I'd like to be able to reference the current available values for each ...

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    Renee S. created a post,

    Explore vs BI platform: When do you use which tool for your reporting?

    Hi all, I have a strategic question about reporting. This is directed toward anyone who sends Zendesk ticket data to your data warehouse and also use a BI platform like Tableau or PowerBI at your o...