James Molina
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Total activity39
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Last activity
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Following1 user
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Activity overview
Latest activity by James Molina-
James Molina commented,
Is the expected routing for a Call Back Call the same as an incoming call?
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James Molina created a post,
Reporting on combined category attributes
The ability to add multiple attribute groups to the same query so that you can see a visualization between groups. Please refer to this community discussion for additional details.
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James Molina commented,
Hillary Latham Yes, thank you for that Hilary. I was able to do that but I couldn't place two different attribute groups within the same query. Did I do something wrong? Is there another way to ...
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James Molina commented,
Hillary Latham Thanks for the comment. I actually experimented with groups and sets and they didn't work. I was able to create each group. However, I can't add each of the groups to a single que...
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James Molina created a post,
Reporting on combined category attributes
I am trying to find a way to combine old and new category values into a new explore attribute for reporting. The use case is because we are changing our product value hierarchy but want to be able...
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James Molina commented,
Erika Camille Sundian It was in the document above. However, it looks like it was removed with the last edit 7 days ago.
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James Molina commented,
What is meant by the statement "Default bookmarks are not used when you schedule a delivery of a dashboard." I haven't had issues adding bookmarks that are used with a scheduled delivery.
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James Molina commented,
Jon Daniels- Thank you... I neglected to thank you originally but I just referenced this again and wanted to be sure I did this time.
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James Molina commented,
It would help us as well. Doesn't make sense to have multiple languages for Call back but not for Average Wait Time.
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James Molina commented,
Yes, this would very helpful for several clients I have as well