Michel Cavens-Marechal
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Total activity22
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Last activity
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Activity overview
Latest activity by Michel Cavens-Marechal-
Michel Cavens-Marechal created an article,
How do I add a new greeting?
Question How do I add or upload a new greeting for Talk? Can I add a custom wait message while customers are in the queue? Answer To add a new greeting Navigate to Admin Center, go to Greetings ta...
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Michel Cavens-Marechal created an article,
What is Talk Partner Edition?
Question What is the Talk Partner Edition plan? Answer Talk Partner Edition is an API toolbox that allows you integrate third-party telephony systems to run and work within Zendesk Support. This pl...
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Michel Cavens-Marechal created an article,
Why can't I add a Talk phone number from my country?
Question How can I add a phone number from a particular country in Talk if it is not on the available list of countries to pick from? Answer Although phone numbers from a variety of countries are g...