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Michel Cavens-Marechal

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Latest activity by Michel Cavens-Marechal
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    Michel Cavens-Marechal created an article,

    How do I add a new greeting?

    Question How do I add or upload a new greeting for Talk? Can I add a custom wait message while customers are in the queue? Answer  To add a new greeting: Navigate to Admin Center, go to Greetings ...

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    Michel Cavens-Marechal created an article,

    What is Talk Partner Edition?

    Question What is the Talk Partner Edition plan? Answer  Talk Partner Edition is an API toolbox that allows third-party telephony systems integration to run and work within Zendesk Support. This pla...

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    Michel Cavens-Marechal created an article,

    Why can't I add a Talk phone number from my country?

    Question How can I add a phone number from a particular country in Talk if it is not on the available list of countries to pick from? Answer Although phone numbers from a variety of countries are g...