
Josh Thiessen
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Total activity62
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Last activity
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Recent activity by Josh Thiessen-
Hey @Nicole S. - Community Manager (who can't be tagged), I appreciate that you have asked the product manager for this area to offer an official update. Do you have any idea when we might expect...
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I have the same question. Maybe Brett Bowser can shed some light on if this is an official response. It would be great to have something a little more definitive here. Will it be this year, next ye...
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Steve makes a great point. Not a single response from an official Zendesk representative is probably the most frustrating part.
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+1 to adding this feature
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+1 I'm beyond shocked this isn't a feature in Zendesk.. This is a staple and straightforward feature that all your competition has..CAN SOMEONE AT ZENDESK PLEASE TAKE THIS REQUEST SERIOUSLY? Get th...
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Hey Zendesk team, Is a feature like this on the product map? any updates on opening the API? We are finding a need for an autoanswer feature as well. Would love to hear from you on this.
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my team is noticing a bit of a volume difference between ring volume and talk volume. The ring is way too loud and the customer's voices are way too quite. Can these settings be adjusted in any w...
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+1 for requesting this feature. Only a month into the product and typo tags are killing me :(
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I'm shocked that this isn't on your roadmap. I see the post above from Stacey, but that doesn't seem like a good enough reason to not find a way to make it happen. It's clear from this article that...
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It would be great if attachments could be indexed by the search engines. Even if this was optional. We are switching over from Outlook where this is the case and its been a real pain point for our ...