Efrat Barak Zadok
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Total activity36
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes7
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Subscriptions18
Activity overview
Latest activity by Efrat Barak Zadok-
Efrat Barak Zadok commented,
The list of translation services is not updated and some of these companies are no longer working. I would appreciate a recommendation for a company that can help in localize helpdesk to Hebrew
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Efrat Barak Zadok commented,
Can I add an image to my signature?
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Efrat Barak Zadok commented,
Is there any update or timeline for this feature request?
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Efrat Barak Zadok commented,
I would like to export the Explore Dashboard (or part of it) into Datadog which will combine other performance dashboards of the company product performance
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Efrat Barak Zadok created a post,
Copy widget from one dashboard to another
When creating a certain widget on a specific dashboard - there is sometimes the need to copy that widget to other dashboards as well.
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Efrat Barak Zadok commented,
I second that! I run the automatic re-organizing and now I can't go back.
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Efrat Barak Zadok commented,
I think most of the data here is no longer relevant as it already implemented by default in the newer themes
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Efrat Barak Zadok commented,
We use ticket sharing with Youtrack. There are numerous improvements we would need such as certain fields to be sent in a certain editable format
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Efrat Barak Zadok commented,
Hi Andrew, Thank you for trying to help but there is no option for Agent replies on Automation conditions. Any other thought on this? Efrat
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Efrat Barak Zadok commented,
Following Jeff Question - I would like to create a notification on Tickets that have not received an Agent First Response for more than X hours. Is this possible?