Avatar

Doris Li

  • Total activity 5
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 2

Activity overview

Latest activity by Doris Li
  • Avatar

    Doris Li commented,

    Hi Ramin, Thank you for your response. We reviewed the sound notification yesterday and was not thrilled with the selection. Our team works in open-concept offices and often use headphones to impro...

  • Avatar

    Doris Li created a post,

    Custom Notification Sounds

    Answered

    Hello! I had worked with a couple of different CRM softwares before switching to Zendesk.  Many of them have options to upload custom sound notifications for chats, or even new tickets.  I was wond...

  • Avatar

    Doris Li commented,

    Other CRM software has options allowing chat agents to upload their own sounds for notifications.  Would this be a feature that can be added in the future?