Jay

1. Zendesk Suite
2. Getting started with the Zendesk Agent Workspace
3. Enabling and disabling the Zendesk Agent Workspace

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• Jay
• Created September 15, 2020 22:15
• 0 votes

1. Zendesk Suite
2. Getting started with the Zendesk Agent Workspace
3. Enabling and disabling the Zendesk Agent Workspace

Does this also include the forums, meaning allowing us to manage forum posts/replies from within a single support agent interface instead of a separate system?  If not, why not? And if not, please ...

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• Jay
• Created August 30, 2020 21:57
• 1 vote

1. Community
2. Explore Q&A
3. Explore: Default Filter

Thanks!

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• Jay
• Created February 16, 2020 18:28
• 0 votes

1. Community
2. Explore Q&A
3. Explore: Default Filter

Thanks. There is something I might be missing. With a book mark, isn't it so that if someone comes to the dashboard they have to click the bookmark to apply it's settings?

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• Jay
• Created February 13, 2020 21:48
• 0 votes

1. Guide
2. ...
3. Help Center customization
4. How can I display an article or section in multiple sections or categories?

I still can't believe there is a suggestion here to go vote on an 8 year old feature request... 8 years... sigh

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• Jay
• Created February 10, 2020 01:42
• 0 votes

1. Community
2. Explore Q&A
3. Explore: Default Filter

This is not a useful mechanism. For one, the bookmark seems to be attached to a single tab, instead of the whole dashboard, and there appears to be no way to delete or rename a single bookmark so i...

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• Jay
• Created January 09, 2020 22:18
• 1 vote