Flavio Lira
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Total activity40
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes21
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Subscriptions10
Activity overview
Latest activity by Flavio Lira-
Flavio Lira commented,
I believe what Zendesk shows its users through this and many other highly-requested features for small businesses is that small accounts don't really move the needle of development prioritization f...
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Flavio Lira commented,
I think small businesses, who would benefit the most from this feature, don't move the needle very much for Zendesk, unfortunately... if most of their revenue comes from large businesses with dedic...
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Flavio Lira commented,
Not surprised to see another quite valid request stay without a response for 2+ years here... upvoting!
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Flavio Lira commented,
+1 for all the reasons above
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Flavio Lira commented,
+1 for all the reasons above :)
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Flavio Lira commented,
Hi! I understand archived tickets won't show on the customer context and we can live with that. Would it be possible, though, to at least let the agents know that there are archived tickets that ar...
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Flavio Lira commented,
C'mon, Zendesk, be good to us and help us eliminate busy-work as you do so well!
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Flavio Lira commented,
+1
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Flavio Lira commented,
Just found out about the lack of this absolutely basic feature. Such a disappointment.