Devan - Community Manager
Community Manager
-
Total activity3005
-
Last activity
-
Member since
-
Following2 users
-
Followed by8 users
-
Votes23
-
Subscriptions1761
Activity overview
Latest activity by Devan - Community Manager-
Devan - Community Manager commented,
Hello Nelson Nigel, I'd be happy you navigate any billing issue you may have. Would you mind explaining the issue you are facing so I can better assist? Best regards.
-
Devan - Community Manager commented,
Hello Jhonfer c, Explore can't do that natively. However, it might be possible to do it with the API to create a custom field in Support and have an app copy the description field into a custom fie...
-
Devan - Community Manager commented,
Hello Greg Love, Welcome to the Zendesk Community! So I checked with our product team and this isn't something that can be integrated as you described. I'll go ahead and share this with our mod tea...
-
Devan - Community Manager commented,
Hello Gerry, Apologies if my previous answer was a bit unclear. I reworded it for a more clear definition; let me know if my previous explanation is still unclear related to your ask. Best regards.
-
Devan - Community Manager created an article,
Zendesk Community Weekly Digest - Oct 16, 2020
WelcomeThis week, users in the Zendesk Community shared some great tips on Slack notifications for Support and activity counters in Guide. Our product team announced Skills Based Routing Enhancem...
-
Devan - Community Manager commented,
Hello Antoine Rouvroy, My apologies for the delayed response. Can you describe what happens when you click on the manage button? Best regards.
-
Devan - Community Manager commented,
re
-
Devan - Community Manager commented,
Hello Christine, I see you currently have an open ticket with our Advocacy team. They will be the best bet in resolving this issue since we'll likely need to gather some sensitive data from you to...
-
Devan - Community Manager commented,
Hello Julien, We actually have a recipe that should help you create this reporting within Explore that has a video breakdown on how to accomplish this step by step. Explore recipe: Configuring cl...
-
Devan - Community Manager commented,
Hello Aiden, Would you be able to share a bit more info with us on your question? Could you share some examples of what you've tried in the form of screenshots? For your second question, especially...