Khadeeja Ibrahim
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Activity overview
Latest activity by Khadeeja Ibrahim-
Khadeeja Ibrahim created a post,
How can we calculate next response time in Explore?
AnsweredWhat is the best way to calculate next response time in Explore?
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Khadeeja Ibrahim commented,
Hello! I can't seem to find an Explore recipe for next reply time. Can you share some insight on how to build a metric for it?
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Khadeeja Ibrahim commented,
This is what I have so far. What I want to do is add a tag to incident tickets that went from "on-hold" to "solved" without any public comment.
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Khadeeja Ibrahim commented,
I want to make a trigger that adds a tag to an incident ticket that's updated without a comment i.e. comment is NOT present because it's solved through a problem ticket. How can I go about making t...
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Khadeeja Ibrahim commented,
I am the owner of the databases, but I can't see anything under "applied" in the time filter. When I go to the editor authorization and select my name, the drop down looks different than everyone e...