Kevin Lewis
- Total activity 27
- Last activity
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Activity overview
Latest activity by Kevin Lewis-
Kevin Lewis commented,
@Justin, The real question I have is "How does one determine what a 'good' one touch resolution stat should be for their product/business?" It is nice to have the stat, but it pretty much means n...
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Kevin Lewis commented,
I would like to be able to do this from a client/org perspective, but there is no way to bring in the basic child/parent relationships from the problem to the incident. Contextually, I can create v...
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Kevin Lewis commented,
Thanks @seth. I did some testing with this yesterday, and now I am just working on refining how my table/columns look in the email.
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Kevin Lewis created a post,
HTML Custom emails based on ticket priority/urgency
AnsweredDoes anyone have tips on how to set some custom trigger formatting to grab the attention of people? For example, if we log an urgent ticket, I would like people to be notified with some color codin...
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Kevin Lewis commented,
Does anyone have tips on how to set some custom trigger formatting to grab the attention of people? For example, if we log an urgent ticket, I would like people to be notified with some color codin...
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Kevin Lewis commented,
Morning awesome people. I am trying to accomplish a few things with my search bar. I would like the search bar to always stay centered in the image I have in the header of our page, but is shif...
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Kevin Lewis commented,
Hey folks, does anyone know why I can't get more than 3 images in a row on my home page? The clear fix and table in CSS seem to be controlling this: * Clearfix: contain floats */.clearfix:befo...
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Kevin Lewis commented,
It would be real nice if we could clone our live theme, so we can mess with it in a sandbox environment when thinking about big theme changes. Looks like I will be using the old copy and paste meth...
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Kevin Lewis commented,
Thanks@Wes That did not quite work for me. I might just end up creating a static list, but I would much rather have a dynamic list that shows recent articles and one that shows articles from a sp...
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Kevin Lewis commented,
Hey ZD users! I was wondering if anyone has had success creating their own custom Recent activity type lists? I wondering how I could add something similar to what ZD support has on their home pa...