Leanne Britton
Zendesk Customer Advocate
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Last activity
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Activity overview
Latest activity by Leanne Britton-
Leanne Britton commented,
Hi Jo! We noticed you submitted this issue in a ticket as well and see you were able to resolve your issue. Overall, it sounds like your affected agents weren't added to your Chat department(s) wh...
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Leanne Britton created an article,
Explore recipe: Combining zero agent replies into the one reply bracket
This recipe shows you how to combine zero agent replies into the one agent reply bracket when using the Agent replies brackets attribute. What you'll need Skill level: Moderate Time Required: ...