Christopher Comerford
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Last activity
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Activity overview
Latest activity by Christopher Comerford-
Christopher Comerford commented,
Hi Toby, In reading the above and the related support articles, it looks like Side Conversation Child Tickets cannot be used if you want to communicate with third parties outside your instance? C...
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Christopher Comerford commented,
Vinoth, I've been working on a similar issue. I've noticed that the SLA data set will only show tickets that actually have an SLA policy applied to them. There is no simple way that I've found ye...