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Marie Schlüter

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Latest activity by Marie Schlüter
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    Marie Schlüter commented,

    I've gotten so used to getting around it that I've forgotten how annoying it is.  Same here. This workaround do work, but is no good solution. As you said, i always have to make sure, that the im...

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    Marie Schlüter created a post,

    answer bot name

    It would be nice to be able to give the answer bot a name. Then it could introduce himself in the greeting. This would imitate a more personal communication.

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    Marie Schlüter commented,

    We have the same request. The welcome message doesn't make sense for existing costumers. This text should be able to be changed, just like the trigger mail when the ticket is created. That also pla...