Clément Laurens
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Last activity
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Activity overview
Latest activity by Clément Laurens-
Clément Laurens created an article,
How does the Time Tracking app work with multiple ticket tabs?
Question How does the Time Tracking app work when I'm handling multiple tickets in Zendesk Support? Answer If the Time Tracking app has the Auto pause setting checked, the app clock stops running...
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Clément Laurens created an article,
Can I change the requester of a ticket when forwarding email from the Microsoft Outlook integration to Zendesk Support?
Question Can I change the requester of a ticket when I forward an email from the Microsoft Outlook integration to Support? Answer No, when passing an email to your support address using the Zende...
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Clément Laurens commented,
Bonjour Pierre Guillaume, merci de nous avoir contacté ! Si je comprends bien votre demande, vous souhaitez importer les données utilisateurs de votre CRM vers votre base de données utilisateurs Ze...