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Will Poon

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Activity overview

Latest activity by Will Poon
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    Will Poon created an article,

    Upgrading your iOS operating system

    To ensure you can use any new features and improvements added to our Support mobile app, we recommend that you regularly update to the latest version of iOS on your iPhone or iPad.  To update your ...

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    Will Poon created an article,

    Zendesk Support iPhone App removing support for iOS 11

      Announced on Development ends Support ends   March 2020 April 2020 April 2020   If you are currently using a device running iOS 11 we advise upgrading to a device that supports iOS 12 a...

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    Will Poon created an article,

    Release Notes Through 2020-03-20

    Guide Fixed Fixed bug that caused the Help Center logo asset to scale without maintaining the aspect ratio of the asset. Fixed a bug that where removing an attachment from the request form returne...

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    Will Poon created an article,

    Release Notes Through 2020-03-13

    Guide + Gather New Started experiment to turn on German Search query tokenization on 50% of the queries at 20% of customers on pod 17 and 18. Fixed Fixed bug that caused themes on multi-brand ac...

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    Will Poon created an article,

    Release Notes Through 2020-03-06

    Talk Fixed Fixed a problem related to validation of business hours and management of calls  App Marketplace New Domo (Support) Domo makes data actionable, enabling your business’s customer s...

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    Will Poon commented,

    Hi Ryan,  Many thanks for the feedback, since your post, we've made some changes to the documentation - could you take a look and see if there are any bits you feel are still outdated? Your feedbac...