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Jeremy Crucetti

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Activity overview

Latest activity by Jeremy Crucetti
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    Jeremy Crucetti created a post,

    Triggers Function Not Loading

    My Triggers portal is not loading properly and not allowing me to make any changes or additions to any Triggers, for any groups/assignees.  I'm attaching screenshots of how the portal appears when ...

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    Jeremy Crucetti created a post,

    "Emailing Dashboard" in Explore?

    in Insights there was an "Emailing Dashboard" function where I could select individual reports I'd saved to be generated on a daily basis to be automatically emailed out to our team of Agents.  I d...

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    Jeremy Crucetti commented,

    Hi Hannah, One more question - in Insights there was an "Emailing Dashboard" function where I could select individual reports I'd saved to be generated on a daily basis to be automatically emailed ...

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    Jeremy Crucetti commented,

    That's exactly the piece of the puzzle I was missing Hannah thanks so much for your help and expertise!

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    Jeremy Crucetti created a post,

    Backlog Report Available Filters

    Answered

    I am trying to create a daily report showing the current backlog on a rolling two-week calendar.  In Insights I was unable to run a backlog report with any other metrics as all conflicted with the ...