
C F
-
Total activity3
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions1
Activity overview
Latest activity by C F-
C F commented,
Hi BrettFirstly, thanks for the prompt response, it's much appreciated.There's some conflicting info.To be clear: The definitions of Incident and Problem in this article we're commenting on are wr...
-
C F commented,
Can you please advise why the Zendesk definitions of Incident and Problem are the reverse of the ITIL definitions of both respectively? That's really confusing!